I did all the steps anyway, and the same message of "A later version of Apple Software Update is already installed on this computer." came up after I tried to reinstall iTunes. So, I went to the website to download iTunes since it was version 12.1.2 and needed to be 12.3.2, downloaded it, went to do the set-up, then it came up with the message: "A later version of Apple Software Update is already installed on this computer." SoooOOoo, I tried uninstalling it (following every single step on Apple Support to do it) but when I was coming to uninstall all the apple programs I couldn't find "Apple Software Update", it wasn't in my Programs. Go to to download the latest version of iTunes". If Check for Updates isn't an option in the Help menu, then you downloaded iTunes from the Microsoft Store. Follow the prompts to install the latest version. From the menu bar at the top of the iTunes window, choose Help > Check for Updates. But, when I plugged in my iPhone 5 it came with this message: "The iPhone "Rachel's iPhone" cannot be used because it requires a newer version of iTunes. If you downloaded iTunes from Apple's website. Recently I got a new iPhone 5 so I had backed up my old iPhone 4 with iTunes so I could transfer all my information.
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